Unified Communications
Aroxx Systems provides a comprehensive suite of services for Unified Communications (UC) aimed at enhancing communication and collaboration capabilities across defense operations. Here’s a summary of the services they offer:
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Integration of Communication Tools
Aroxx Systems integrates various communication services like instant messaging, voice (IP telephony), video conferencing, email, and mobile communications into a cohesive system, providing a unified interface across different devices and locations. This ensures seamless communication regardless of the platform or device used.
Security and Compliance
They ensure that all communication solutions comply with stringent defense security requirements. This includes implementing encryption, secure access controls, and adherence to standards like NIST, DFARS, and CMMC. Apex Defense also manages compliance with regulations concerning information security during transmission.
Deployment and Customization
Services include the design, deployment, and customization of UC systems tailored to the specific operational needs of military units. This can involve setting up on-premises solutions, cloud-based services (UCaaS), or hybrid models, with considerations for latency, bandwidth, and security.
Network Infrastructure
Aroxx Systems enhances or builds network infrastructure to support UC, ensuring high availability, reliability, and scalability. This includes managing network devices, optimizing bandwidth, and ensuring interoperability with existing defense systems like the Defense Information Systems Network (DISN).
Training and Support
They provide training for defense personnel on how to effectively use UC tools. Apex Defense also offers ongoing technical support, maintenance, and help desk services to address issues and ensure systems run smoothly.
Consulting and Strategy
Offering strategic consultation, Aroxx Systems helps in planning UC architectures that align with mission objectives, improving communication efficiency, and reducing costs. This includes advising on the adoption of new technologies or updates to existing systems.
Collaboration Spaces
They design and implement physical and virtual collaboration spaces, including meeting rooms with advanced audio-visual systems, ensuring they are integrated with UC platforms for enhanced productivity and remote participation.
User Adoption
Aroxx Systems assists in user adoption programs to transition defense personnel to new UC systems, ensuring they are comfortable with the technology, thereby maximizing the return on investment.
Disaster Recovery and Continuity
Ensuring that communication remains operational in various scenarios, Aroxx Systems provides solutions for disaster recovery and business continuity, including redundant systems and failover capabilities.
These services ensure that defense operations can maintain secure, effective, and efficient communication across global operations, enhancing both operational effectiveness and strategic decision-making.
Testimonials from our clients
